I&B Monitoring Platform documentation

Marketing subunit

Metric group: active customers

Metric name

Formula

M

Warning

Critical

Period, s

Outage

Counter

Issue

Subunit

Business unit

Business

total

active_customers


< 100

< 50

86400

86400


false

true

true

true

Level 1, 30 days

active_level_1_customers


< 20

< 10

86400

86400


false

true

true

true

Level 2, 30 days

active_level_2_customers


< 20

< 10

86400

86400


false

true

true

true

Level 3, 30 days

active_level_3_customers


< 20

< 10

86400

86400


false

true

true

true

Trial, 30 days

active_trial_customers


< 20

< 10

86400

86400


false

true

true

false

growth, 30 days

round (delta (active_customers[30d]))


< 20

< 10

86400

86400


false

true

true

true

Metric group: conversion

Metric name

Formula

M

Warning

Critical

Period, s

Outage

Counter

Issue

Subunit

Business unit

Business

rate, 30 days

(delta (active_trial_customers[30d]) - delta (active_customers[30d])) / (vector(1000) and on() round (delta (active_trial_customers[30d])) == 0 or on() delta (active_trial_customers[30d])) * 100

%

< 5

< 2

86400

86400s


false

true

true

false